La LCO fue actualizada por última vez el 21/ago./2026
Chapter Contents
Errors
Login
| Error | Cause | Solution |
| Debe especificar su correo electrónico para poder continuar. | You have not written your email address. | You must enter your email address in the specified field. |
| Debe especificar su contraseña para poder continuar. | You have not entered your password. | You must enter your password in the specified field. |
| Debe especificar su RFC para poder continuar. | He has not written his RFC. | You must write your issuer RFC in the specified field. |
| Error al autenticar. | The credentials are incorrect. | You must verify that your authentication credentials are spelled correctly. |
| Datos de autenticación incorrectos. | Your username or password is incorrect. | Verify that your information is correct. |
Generate Global Invoice
| Error | Cause | Solution |
| Datos no válidos. | The dates for the period were not added. | You must fill in the start and end date fields to search for and generate the sales invoice. |
| No hay tickets a facturar. | There are no tickets to generate the global invoice. | In the selected sales period there are no tickets to generate the global invoice. |
| Ha ocurrido un error al timbrar el CFDI. La fecha del comprobante está fuera del rango de timbrado permitido. Han pasado más de 72 horas desde la fecha de generación del comprobante. Fecha de emisión: 2012-12- 01T00:00:00 Fecha de intento de timbrado: 2012-12-24T09:37:59. | The time in which you want to generate the invoice is not valid for the generation of the CFDI. | It must not exceed more than three days from the date of issue of the receipt. |
Release ticket
| Error | Cause | Solution |
| Datos no válidos. | A field in the interface is not filled in, or the entered data is incorrect. | You must complete the information with the requested data correctly. |
| Este campo es requerido. | You have not entered your ticket reference. | You must complete the reference field. |
| La referencia ingresada no es válida. | The reference does not have a valid format. | You must enter a valid reference. |
| Esta referencia no ha sido facturada. | This reference has not yet been invoiced in order to be released. | Verify that it is a previously invoiced reference. |
| Los datos del ticket fueron alterados. | The data was edited on the screen. | Add your reference again and click search to fill in the data correctly. |
Issuer
| Error | Cause | Solution |
| Datos no válidos. | A field in the interface is not filled in, or entered data is incorrect. | You must complete the information with the requested data correctly. |
| Este campo es requerido. | The issuer field must contain the issuer´s name. | Write the issuer's name correctly. |
Add Users
| Error | Cause | Solution |
| Datos no válidos. | A field in the interface is not filled in, or the entered data is incorrect. | You must complete the information with the requested data correctly. |
| This field is required. | The email field must be filled in. | Write the issuer's email address correctly. |
| Este correo electrónico ya ha sido registrado. | The issuer trying to register had already been previously registered. | Verify that the issuer you wish to register is not already registered. |
| El correo electrónico no tiene un formato válido. | The issuer´s email address is invalid. | You must enter a valid email address. |
